- This topic has 12 replies, 6 voices, and was last updated 3 years, 7 months ago by
.
-
Posts
-
Currently some phone users are unable to send private messages, this issue seems to have started 2 or 3 days ago.
If you are having problems WHICH STARTED IN THE LAST FEW DAYS then please post below details which can be passed on to software developer.
We need EXACT details please:
– describe the problem, as much detail as possible please.
– which device? Iphone? Android? etc.
– which browser? Chrome? Firefox? Safari? etc.
– when did problem begin? Last few days?Thanks.
Happened 2x in last 3 days. Android/chrome while responding to a message that was sent. Resolved quickly by signing out and back in
I’ve had an issue, Android, chrome, last few days. Maybe 50% of the time when I send a message I get a little red popup saying can’t send because of a security issue and the message disappears. When I try a second time it always goes through.
No issues thus far in that I can recall. Using iPhone w/ Chrome and MacOS with Opera browser.
I can’t tell if. My message has been sent- it doesn’t show up in the thread. iPod touch Opera browser
Michael, unable to reply any other way but got your msg
I’m currently unable to select the individual thread and the image to the left has been squeezed to a vertical line
Thanks Tony, please reply here if these issues have only been noticed by you in the last few days. I need to know if this is a recent problem.
Also try typing test message in the chatroom on front page. Does it display?
Reply here please.
Hi Michael.
I have an iPhone 6, it’s a new abf account since the w end and have never been able to read or send messages (I see start if message and sender but cannot read further or send.
It seems that It only gives option to send message (not voice) if I go to an individuals account. I sent you a message informing of issue although when I wrote and sent it didn’t register and disappeared.
Hope it can be sorted
ThanksThanks Martha, I have now been able to recreate this issue/issues on one of my own devices.
Info for Software Developer …
– Android tablet, Chrome browser
– Device is approximately 5 years old
– Viewing “My Messages” threads list, all looks normal.
– Tap on thread to open thread, nothing happens.
– Tap-and-hold on thread (to show Open/Delete options), nothing happens.
– Tap “Full screen” button (top-right on threads list), nothing happens.
– Can’t scroll down more than 20 threads in threads list, it stops.– Visit a user’s profile page, tap Private Message button, goes to new message compose page, all looks normal.
– Enter text in input area, tap blue (Send) arrow, text disappears, page refreshes, message has not been sent, doesn’t show in message window.
– Blue buttons at top of message window (Full screen, phone) also do not work.– Chatroom on front page displays strangely, text input area is elongated down.
– Can enter text but after tapping blue arrow “Send” then the chat message is not sent, the page refreshes and goes to a different site page.(blog)
– Scrolling up of chat messages stops, and buttons at top of chat window do not work.…
These issues are showing on my (older) Android tablet + Chrome browser. The browser cache has been cleared, no effect.
No issues showing on my newer Android tablet + Chrome browser.
Yes sounds like all issues I’m having. Hope software developer can sort it out
Thank youUPDATE : messaging software has been updated, please post here if the issues you noticed have gone. On my test device things seem back to normal.
- You must be logged in to reply to this topic.