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Not sure where else to ask this. Our voice messages accessible via iOS web browser, or do they need to be accessed via computer.
I have an iPhone and can access them there better than the computer
Voice messages should play on all devices.
On iPhones : occasionally, if the call ringer volume is set to zero, then the voice message will play but with no sound. So turn the call ringer volume up if that’s the case.
If voice messages are not playing on a mobile device, try the following , in order :
1. Close the browser, open new browser.
Did it help?2. Make sure media volume is up, and call ringer volume is up.
Did it help?3. Phone fully power off, then power on.
Did it help?4. Clear your browser cache. If you need assistance doing that, then Google it. Then close browser, open new browser.
Did it help?
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