Private Message Issues

Personal Ads & Forum General Discussion Private Message Issues

  • This topic has 11 replies, 4 voices, and was last updated 2 weeks, 1 day ago by Anonymous.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #605224
    Anonymous
    Inactive

    Is there an issue with receiving or answering private messages today, I cannot open or respond to messages

    #605235
    Anonymous
    Inactive

    Can the admin team or Michael please look into my account and see why I cannot see messages or respond to them, I can see all of my email notifications but nothing showing on the site thank you

    #605249
    David
    Participant
    • Male
    • Looking for: Female
    • USA
    • New Jersey

    I’ve sent and received without issue this morning.

    #605251
    Anonymous
    Inactive

    I still cannot see or answer messages nor can i send…. has my account been stopped if so is there a reason dor this…. a red box keeps flagging up with encrypted messages that is illegible on it

    #605256
    Anonymous
    Inactive

    Michael I cannot send messages at all I have logged out refreshed etc… I could only get your v/m when i went on your profile to send a private message i cannot send / respond to messages at all …. as i said there is a red box that flags up with encrypted writing on so it may be your end i think

    #605259
    Michael_Admin
    Keymaster
    • Male
    • Looking for: Female
    • United Kingdom

    Hi Gentleembrace, it’s a technical issue, your account has not been stopped.

    Please answer these questions:

    1. What kind of device are you using? (eg. android phone, iPhone, computer, etc )
    2. How are you connecting to the internet? ( home WiFi or mobile data )

    #605261
    Anonymous
    Inactive

    laptop samsung and wifi at home and currently no issues here

    #605262
    Michael_Admin
    Keymaster
    • Male
    • Looking for: Female
    • United Kingdom

    In any case, please try the following :

    – if you are connecting to home WiFi, then please reset the WiFi router ( simply power the router off, then power on )
    Does that help?

    – whatever device you are using, please clear the browser cache. Google “clear browser cache” if you don’t know how. Then power the device off, then power on.
    Does that help?

    #605265
    Betty
    Participant
    • Female
    • Looking for: Male
    • USA
    • Arizona

    Michael, I’ve had this issue for 3 days when using iPhone 15 with home internet or mobile data. My iPad continues to operate perfectly with home internet.

    #605266
    Michael_Admin
    Keymaster
    • Male
    • Looking for: Female
    • United Kingdom

    Betty, please try the simple fixes above.

    #605268
    Anonymous
    Inactive

    I have completely rebooted wifi and lap top and all is restored so thank you very much for your help your a star xx

    #605388
    Anonymous
    Inactive

    Michael I have the same issue again and i know its not my end it must be the site

Viewing 12 posts - 1 through 12 (of 12 total)
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