Chatroom & Private Messages issues

Personal Ads & Forum General Discussion Chatroom & Private Messages issues

  • This topic has 32 replies, 15 voices, and was last updated 3 years ago by Betty.
Viewing 15 posts - 1 through 15 (of 33 total)
  • Author
    Posts
  • #222375
    Michael_Admin
    Keymaster
    • Male
    • Looking for: Female
    • United Kingdom

    The chatroom/messaging software was updated yesterday to the latest version – but seems to cause problems for some users, depending on which device you use.

    Please provide details below of any problems you have noticed. The software developer can read this, and your comments will help resolve any issues.

    You MUST include details of which device & browser you use.

    #222376
    Marie
    Participant
    • Female
    • Looking for: Male
    • USA
    • California

    I’m using an iPhone. It says I have a private message but nothing comes up when I click on it.

    #222377
    Michael_Admin
    Keymaster
    • Male
    • Looking for: Female
    • United Kingdom

    My issues:

    Device : Android tablet (android 7.0)
    Browser: Chrome & Firefox (both)

    Since the update, chatroom takes at least ten seconds until all initial messages are loaded. Very very slow.

    Sending message, theres a 2 seconds delay after I hit SEND arrow before the message appears in window above.

    Sometimes getting double message appearing after I hit SEND.

    #222381
    Gumdrops (ToT)
    Participant
    • Female
    • Looking for: Male
    • USA
    • Missouri

    IPad Air software version 12.5.6, safari browser.

    Message center says messages, but when clicked on, no messages or history comes up. In addition chat room on main page is failing to come up.

    #222382
    Oxytocin Rocket Launcher
    Participant
    • Male
    • Looking for: Female
    • USA
    • New York

    iPhone and so far everything seems to be working. I’m also using The built in default Safari web browser if that helps.

    #222383
    Michael_Admin
    Keymaster
    • Male
    • Looking for: Female
    • United Kingdom

    @TonT …please try to clear your browser cache, it might help.

    @Tune in … thanks, definitely helps to know what is working.

    #222384
    Gumdrops (ToT)
    Participant
    • Female
    • Looking for: Male
    • USA
    • Missouri

    Michael, history cleared… didn’t make a difference.

    #222385
    Gumdrops (ToT)
    Participant
    • Female
    • Looking for: Male
    • USA
    • Missouri

    iPhone 14 using safari browser works fine.

    #222390
    Grogman 🚀🍑💙🏔️
    Participant
    • Male
    • Looking for: Female
    • USA
    • Ohio

    Newer iPhone 6 using safari
    When pm is clicked the page shows up blank. Not all the time.

    #222405
    Michael_Admin
    Keymaster
    • Male
    • Looking for: Female
    • United Kingdom

    Grogman, thanks. Where are you clicking? In the list of conversations (ie. threads)? Are you in full screen view or not? And what happens exactly then?

    Or are you clicking the Private Message button on a profile?

    Exact information needed please.

    #222538
    Anonymous
    Inactive

    I am using my lap top and can not scroll up or down on my private massages

    #222539
    Johnny B Good
    Keymaster
    • Male
    • Looking for: Female
    • Australia

    @pawsda23 @grogman @nicko Can you check if it became better now or nothing changed?

    #222542
    Anonymous
    Inactive

    Still not able to scroll up and down

    #222545
    Johnny B Good
    Keymaster
    • Male
    • Looking for: Female
    • Australia

    @nicko what is browser (including version) and operation system?

    Do you scroll with mouse wheel or?

    #222548
    Anonymous
    Inactive

    I am using single finger touchpad

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